COSCA Supervision Certificate

1. Online training sessions will use www.zoom.us, reliable and good quality free software. You will be able to see and interact with fellow participants throughout the sessions and split off into breakout rooms for skills practice and small group discussions. Rowan Consultancy cannot be held responsible or issue refunds for any difficulties with internet connection. Please ensure that you have:
• adequate broadband connection
• a webcam with microphone
• a speaker or headset
To make the most of the online experience, we recommend that you use a laptop or desktop computer so that you can have multiple windows open at the same time.

2. Our cancellation policy –
a. If you withdraw from the course, refunds are given as follows, depending on how much notice you give us:
• You receive a Full Refund of fees paid minus £50 administration fee if you give us more than 8 weeks’ notice before the course start date
• 50% Refund of fees paid for the certificate when you give us 4 – 8 weeks’ notice before a module start date
• No refund of fees paid when you give us less than 4 weeks’ notice before the next module’s start date
b. Training is provisional on minimum numbers attending and we reserve the right to cancel if these numbers are not reached. In this case applicants can choose a full refund or transfer of fee to a future course.

3. Face to face courses are held in Rowan offices, are located on the second floor and there is no lift.

4. It is your responsibility to inform us in advance of any special requirements so that we can try to accommodate them.

5. The data supplied on this form is covered by Rowan’s Privacy Policy which can be found on our website at https://www.rowan-consultancy.co.uk/privacy-policy.htm